Storyville Coffee is committed to making our website accessible and usable for everyone, including people with disabilities. We believe all customers should be able to browse our products, learn about our coffee, manage purchases, and contact us with ease.
Our Accessibility Goal
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility standard. These guidelines help make web content more accessible for people who use assistive technologies, keyboard navigation, screen readers, magnification tools, voice input, and other accessibility features.
What We Are Doing
We are actively working to improve the accessibility of storyville.com. Our ongoing efforts include:
- Improving keyboard navigation across menus, product pages, forms, and interactive controls.
- Maintaining visible focus indicators for links, buttons, form fields, and custom controls.
- Improving labels, names, and instructions for screen reader users.
- Reviewing color contrast for text, buttons, and interactive elements.
- Improving headings, landmarks, and page structure for easier navigation.
- Testing key customer journeys, including browsing products, selecting product options, adding items to cart, and checkout entry points.
Ongoing Improvements
Accessibility is an ongoing effort. As we update our website, add new features, and publish new content, we continue to review and improve the experience for all visitors.
Some areas of the website may rely on third-party services or applications. While we do not fully control every third-party experience, we encourage our partners and providers to support accessible experiences as well.
Feedback and Assistance
If you experience difficulty using any part of our website, or if you notice an accessibility issue, please contact us. We take accessibility feedback seriously and will do our best to respond promptly.
Email: info@storyville.com
Call or Text: 206-780-5777
When contacting us, please include:
- The page URL where you experienced the issue.
- A short description of the problem.
- The browser, device, and assistive technology you were using, if applicable.
Alternative Support
If you need help placing an order, learning about a product, managing a subscription, or accessing information from our website, please contact us and we will be happy to assist.
Statement Updates
This accessibility statement may be updated as our website and accessibility efforts evolve.
Last updated: July 16, 2026
